At LUME&NOOK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.
Information We Collect
When you visit our website, place an order, or contact us, we may collect certain information, including:
- Name
- Email address
- Shipping and billing information
- Phone number
- Payment information
- Order details
- Website browsing information, including cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Improve our website, products, and customer experience
- Send promotional emails if you choose to subscribe
Payment Information
Payments are securely processed through trusted third-party payment providers. Lume & Nook does not store your complete payment card information.
Cookies
We use cookies and similar technologies to operate our store, remember your preferences, understand website visits, and support advertising.
- Necessary cookies support essential functions such as your shopping cart, checkout, payment security, fraud prevention, and consent preferences. These remain active when you reject optional cookies. Our checkout uses PayPal for payment processing and Google reCAPTCHA for fraud prevention.
- With your consent, optional analytics and advertising technologies help us understand website use, measure advertising performance, and deliver relevant advertising. These include Google Ads and Meta Pixel, which may receive information about your browser, device, and interactions with our website.
We use CookieYes to manage our cookie banner and record your consent preferences. You can accept all cookies, reject optional cookies, or choose individual categories. You can change or withdraw your consent at any time by clicking the Cookie settings icon in the bottom-left corner of our website. For individual cookie names, purposes, and durations, open Cookie settings and expand the relevant category. You can also manage cookies through your browser settings; blocking necessary cookies may affect essential store features.
How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted service providers who assist us with: Payment processing, Order fulfillment, Shipping services, Website hosting, Marketing and analytics services. These providers only use your information to provide services on our behalf.
Data Security
We take reasonable measures to protect your personal information. However, no online transmission or storage method can be guaranteed to be completely secure.
Your Rights (GDPR & CCPA)
Depending on applicable privacy laws (such as GDPR in Europe or CCPA in California), you may have the right to request access, correction, or deletion of your personal information.
Google API Data
LUME & NOOK may use Google APIs, including the Google Ads API, to access advertising data, keyword ideas, search metrics, and other Google Ads account information authorized by the account owner.
We use this information solely for LUME & NOOK’s internal keyword research, SEO planning, advertising analysis, and campaign optimization.
We do not sell Google user data. Data may be processed by service providers used to operate our internal tools where necessary and subject to appropriate safeguards.
We retain Google API data only for as long as reasonably necessary for the purposes described above.
Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.
Users may revoke Google account access at any time through their Google Account permissions. Requests concerning access, correction, or deletion of data may be submitted through the contact methods provided on this website.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: lumeandnook@gmail.com
Google API Data
LUME&NOOK uses the Google Ads API for internal keyword research, SEO, and advertising planning. This internal tool is not offered as a public service.
